The All Work Tickets page shows all work tickets associated with your company.
This help topic describes how to use the All Work Tickets page; for a description of the fields on the page see Work Ticket Fields.
Filtering Tickets by Date
You can filter the tickets that are displayed in the grid by date. For details, see Date Filters.
The date filters on this page include the option of including tickets that have been modified within the selected date range. By default the date range is used to filter tickets using the Work Date. If you select the Modified checkbox (Off by default), any ticket that was modified within the selected date range will be included in the grid.
Filtering Tickets by Columns
You can filter the tickets that are displayed in the grid using any of the columns in the grid (for example, you can limit the tickets that are displayed to a particular Supplier). For details, see Filtering.
Choosing Columns to Display in the Grid
You can change the columns that are displayed in the grid. For details, see Visible Columns.
Ordering and Resizing Columns
The order of columns in the grid can be changed, as can the width of each column. For details, see Reordering and Resizing Columns.
Exporting Tickets
Records in the grid can be exported to various formats. To export, filter the grid to show the records that you want to export, click the Export button
at the top-right corner of the page, and select the appropriate format from the dropdown list. For more information on exporting data, see Exporting Data.
Printing Tickets
There are two different ways you can print ticket details:
- Click the Preview Report icon
for an entry in the grid. This prints the details only for the ticket that you click, using the report that has been defined as the default report for work tickets. - Select the tickets that you want to print in the grid and click the Run Report button
above the grid. This prints the details for all of the tickets that are selected in the grid, using the report that is currently set on the Run Report button. If you want to use a different report, click the arrow button next to the Run Report button
above the grid and select the report (which places a checkmark next to it) before clicking the Run Report button.